Ontoto Support

Ontoto’s team is always ready to provide you with support.

Additional information

Alarm Settings

Devices can be programmed to immediately transmit when a sensor reading exceeds a predefined threshold.

Derived Parameters

After completing the installation of your data logger, you will be able to create derived parameters.

Web Portal

Ontoto’s Web Portal is a free, web-based portal that allows you to derive parameters, get statistics, generate reports and visualise your data, all in real-time.

Notification Emails

The Ontoto Web Portal generates two types of notification emails.

FTP Accounts

A file transfer protocol account (FTP account) is a type of user account that enables the transfer of files with a host computer by using FTP services.

Select Pulse Counter Usage

You will be able to select and update Rain Gauge 0.2mm or 0.5mm or 1mm Granularity for Ontoto Pulsar data logger.


All the devices are available on the Base Stations page. Once you add the devices to your Dashboard they will be visible.

Learn more.

An Admin user is able to create and delete users, and assign sites to the users. The Admin also manages the permissions type for users.

Learn more.

How-to videos

Device Installation

Create User

Add Device to Dashboard

Email Notification

Contact Us

If you have any questions or problems, you can contact us by either calling or emailing us as follows: